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Jibran Javeed Madgari

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Service Crew At McDonald's Kuwait

Mumbai, India 3 years experience Available immediately
OPEN TO WORK
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About

Service Crew Member with 3+ years in food service and retail across India and Kuwait, including current role at McDonald's. Processed 200+ customer transactions daily with 25% order accuracy and managed cash reconciliation with zero discrepancies. Proficient in POS systems, food safety protocols, inventory management and up selling techniques. Seeking a Customer Service or Food Service Supervisor position in the Gulf region.

Experience

Service Crew

McDonald's Kuwait · Aug 2026 – Oct 2026

Served customers daily in high-volume Kuwait location, maintaining service speed within McDonald's minute target

Processed daily transactions across cash, KNET, and card payments with zero discrepancies over months

Prepared food items daily to QSC and HACCP standards, achieving % quality compliance in audits

Maintained hygiene standards across dining, counter, and kitchen areas, passing health inspections consecutively

Sales Manager

TABS Pharmacy and General Store · Jun 2022 – Jul 2026

Exceeded sales targets by 20% for three consecutive months in 2022

Improved customer retention by 15% through personalised service

Managed inventory, cash handling, and prescription dispensing

Trained five new hires, improving team performance by 30%

Call Centre Agent

Rider Survey (Freelance) · Feb 2024 – May 2024

Resolved rider satisfaction survey enquiries monthly, improving satisfaction scores from 20 % to 30%.

Salesman

Bend The Trend Men's Store · Apr 2022 – May 2022

Processed 40 customer transactions daily, Maintained visual merchandising standards across 2 display areas, improving product visibility and reducing out-of-stock incidents by 15%

Education

Bachelor of Commerce

Gokhale College · 2023

Higher Secondary Certificate (Class 12)

D.R.A. Urne School · 2020

Higher Secondary / Class 10

New Modern English High School · 2018

MS-CIT

MKCL Borli-Panchatan · 2018