Jibran Javeed Madgari
VERIFIED MEMBERService Crew At McDonald's Kuwait
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About
Service Crew Member with 3+ years in food service and retail across India and Kuwait, including current role at McDonald's. Processed 200+ customer transactions daily with 25% order accuracy and managed cash reconciliation with zero discrepancies. Proficient in POS systems, food safety protocols, inventory management and up selling techniques. Seeking a Customer Service or Food Service Supervisor position in the Gulf region.
Experience
Service Crew
McDonald's Kuwait · Aug 2026 – Oct 2026
Served customers daily in high-volume Kuwait location, maintaining service speed within McDonald's minute target
Processed daily transactions across cash, KNET, and card payments with zero discrepancies over months
Prepared food items daily to QSC and HACCP standards, achieving % quality compliance in audits
Maintained hygiene standards across dining, counter, and kitchen areas, passing health inspections consecutively
Sales Manager
TABS Pharmacy and General Store · Jun 2022 – Jul 2026
Exceeded sales targets by 20% for three consecutive months in 2022
Improved customer retention by 15% through personalised service
Managed inventory, cash handling, and prescription dispensing
Trained five new hires, improving team performance by 30%
Call Centre Agent
Rider Survey (Freelance) · Feb 2024 – May 2024
Resolved rider satisfaction survey enquiries monthly, improving satisfaction scores from 20 % to 30%.
Salesman
Bend The Trend Men's Store · Apr 2022 – May 2022
Processed 40 customer transactions daily, Maintained visual merchandising standards across 2 display areas, improving product visibility and reducing out-of-stock incidents by 15%
Skills
Languages
Education
Bachelor of Commerce
Gokhale College · 2023
Higher Secondary Certificate (Class 12)
D.R.A. Urne School · 2020
Higher Secondary / Class 10
New Modern English High School · 2018
MS-CIT
MKCL Borli-Panchatan · 2018