Huizaifa Pawane
VERIFIED MEMBERMechanical Engineer | Railway O&M | Maintenance Operations & Technical Support
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About
Mechanical Engineer with 9+ years in railway operations and maintenance, including 4+ years in Saudi Arabia and Qatar on metro and mainline systems. Licensed Train Driver and Depot Shunter with expertise in rolling-stock operations, train rescue and recovery, and safety-critical maintenance procedures; trained on Alstom and Hitachi platforms for GoA4 driverless operations and degraded-mode emergency response. Proficient in operational readiness planning, preventive maintenance protocols, and depot procedures. Seeking a Maintenance Operations or Technical Support role in railway or metro systems in the Gulf region.
Experience
Station Agent / Train Rescue Specialist
Riyadh Metro · Dec 2023 – present
Supported train rescue and recovery operations for [number] degraded rolling stock units by performing coupling and uncoupling procedures within approved railway safety standards.
Executed train positioning and depot movements for [number] operations monthly using approved railway procedures, maintaining [x]% on-time operational interventions.
Coordinated with Operations Control Center during [number] train rescue and emergency response events, reducing response time to [x] minutes.
Validated technical readiness for GoA4 driverless railway operations across [number] trains, achieving [x]% operational certification compliance.
Lead Train Driver / Operations Specialist
RKH Qitarat · 2022 – 2023
Managed GoA4 driverless metro operations maintaining [x]% safety compliance across [number] trains in automated railway environment
Executed Manual Train Operation (MTO) and degraded-mode procedures restoring service in [x] incidents over [timeframe]
Coordinated with railway control and operational teams resolving [number] abnormal condition events per [period], reducing downtime by [x] minutes
Supported emergency response activities recovering operations within [x] hours in [number] service disruptions
Delivered technical support to [number] operational teams, maintaining [x]% service continuity during critical incidents over [timeframe]
Senior Customer Service Operations Advisor
People Interactive · Apr 2017 – Sep 2022
Maintained service continuity across high-volume railway operations, ensuring [x]% compliance with quality standards over [time period]
Resolved [number] complex operational escalations monthly, reducing process bottleneck resolution time from [x] to [y] days
Audited operational data for [number] railway maintenance cycles, eliminating [x]% of previous information discrepancies
Reduced operational downtime by [x]% through structured problem-solving and cross-department coordination across [number] teams
Improved first-contact resolution rate to [x]% by implementing standardized escalation protocols across maintenance operations
Skills
Languages
Education
Bachelor of Technology (B.Tech.) in Mechanical Engineering
William Carey University · 2023
Bachelor of Commerce (B.Com.)
University of Mumbai · 2017